Fees Return on Facebook
Being able to raise money on Facebook has been a godsend for Grace Attwa, chair of the board at Seeds for Hope, an all-volunteer nonprofit that supports youths and education in Kenya.
Attwa has raised some $50,000 through birthday fundraisers and GivingTuesday posts on the social-media site over the past seven years. Facebook covered all the processing fees on those donations. If it hadn’t, Seeds for Hope or its donors would have had to pay more than $1,000.
“That’s enough to pay the school fees of a Kenyan child for one year,” Attwa told Chronicle contributor Phoebe Farag Mikhail.
Big changes are coming to how Meta, Facebook and Instagram’s parent company, handles donations — and, possibly of greatest interest to nonprofits, the company will no longer pick up the tab for processing fees, Phoebe reports.
In late August, Meta sent an email to all nonprofits registered to accept donations on its platforms, ,announcing that as of October 31, it will no longer process charitable giving on Meta Payments.
Meta will stop covering donation transaction fees and will no longer support recurring contributions. All gifts made on Facebook and Instagram will be processed through the PayPal Giving Fund.
Nonprofits that want to continue using Meta’s fundraising tools must register with the PayPal Giving Fund, and online donors will have the option to increase their donations to cover processing fees, which will be 1.99 percent of the gift plus 49 cents. Otherwise, nonprofits will foot the bill.
Many nonprofits have taken advantage of Meta’s platform for peer-to-peer fundraising on Facebook and Instagram. Meta reports that users have raised $7 billion for charity since digital donations went live on Facebook in 2013.
The new fees will add up.
“For nonprofit organizations of all sizes, every 50 cents, every dollar, every two dollars, which is what we’re talking about with these fees, depending on the size of the contribution, makes a huge difference,” said Jennifer Rigg, executive director of the Global Campaign for Education-US, a nonprofit that promotes education as a human right.
While larger nonprofits with fundraising staffs may be able to weather a shift like this, smaller organizations run mostly by volunteers will struggle, Attwa said. “I wish that they had asked organizations what this means for them.”
To find out more about the changes, including Facebook’s decision to drop recurring gifts, read the full story.