More and more foundations and charities are seeking ways to get feedback from beneficiaries and take other steps to advance their missions. One leader behind that push has been Phil Buchanan, head of the Center for Effective Philanthropy, a nonprofit that conducts surveys of grantees and other research to help foundations learn how they can do a better job.
Mr. Buchanan, a Chronicle columnist, has also been outspoken about the challenges he sees as nonprofits emulate businesses and donors push grantees to act more like corporate America.
In an interview with Amy Costello, founder of the Tiny Spark podcast, Mr. Buchanan talks about the obstacles that impede donors and foundations from getting results and how foundation leaders and their staff members can learn from missteps.
He also discusses why he thinks nonprofits need to speak out more aggressively to counter the idea that business has all the answers.
"Folks sometimes forget that philanthropy is addressing the very problems that have defied market solutions or in some cases are the result of market failure, " he tells Ms. Costello.
Listen to the full conversation and see more resources from the interview on Tiny Spark's website.
Note: Tiny Spark is financed by the William and Flora Hewlett Foundation, which also supports the Center for Effective Philanthropy.