SPECIAL REPORT
October 05, 2015

How Nonprofits Can Gain the Public's Trust

An exclusive Chronicle survey finds that many Americans lack faith in charities. Experts blame a lack of oversight and poor press coverage — but mostly charities' failure to promote trust.

Article
October 05, 2015

1 in 3 Americans Lacks Faith in Charities, Chronicle Poll Finds

A third were concerned about how charities spend money, and many said nonprofit leaders are paid too much.

Article
October 05, 2015

Americans Speak Out on Charities

Reports of fraud have soured many people on nonprofits, and sizable percentages criticize charity spending and say leaders are paid too much. Nonprofit experts suggest how to gain the public's trust.

Article
October 05, 2015

Overall Skepticism of Institutions Can Make It Harder for Charities to Gain Trust

Americans' confidence in many parts of society have been declining for four decades.

Article
October 05, 2015

Poll Rates Public Confidence in Charities, Their Programs, and Spending

Almost two-thirds of Americans have a great deal or fair amount of confidence in charities, according to a new Chronicle poll — the first to measure public views on that question since 2008. But, a sizable percentage say charities don't spend money wisely.

Article
October 05, 2015

Borrowed From Business: Nonprofits Try Their Own Version of Wall Street-Style Earnings Reports

Some charity leaders are bullish on quarterly updates like those that businesses are required to do but acknowledge the risks involved with flinging open the books.

Article
October 05, 2015

Bridging the Trust Gap: 4 Ways to Help People See the Good in Nonprofits

Experts interviewed by The Chronicle reveal strategies charities can use to improve their public image, especially through better communication and more transparency.

Article
October 05, 2015

A Senate Critic of Charity Abuse Says Most Nonprofits Do a Good Job

Sen. Charles Grassley urges nonprofits to become more transparent as a way to bolster confidence.

Article
October 05, 2015

Nature Conservancy Offers Lessons in How to Bounce Back From Scandal

A decade ago, the group was rocked by investigations by Congress, the IRS, and the EPA, and donations withered. A structural overhaul — and a big dose of transparency — helped restore the public’s trust.

Article
October 05, 2015

Spillover Effect From Red Cross Scandals Stirs Concerns

As the charity comes under a new round of federal scrutiny, some worry about growing cynicism toward charities in general.

Audio
October 15, 2015

How Charities Can Gain the Public's Confidence

Helping people understand how charities operate is a start, and better regulation can increase transparency, says one expert. Also, see our exclusive poll results, available to Chronicle subscribers.